RENTER BEWARE I had all my belongings stored here for 6+ months (November-August). I rented a climate controlled unit and somehow moisture got in. Shortly after moving my belongings into my new apartment I started to notice random items had light mold on them (ex: shoes and wood furniture). Thinking nothing of it I threw out some shoes (I can afford to downsize) and wiped down the furniture. However, it is a week later and I'm still unboxing my belongings and finding unpleasant surprises. For example a pot and pan set, an oversized mirror, lunch boxes, and pants with mold growing on them. Some things I've bleached clean, others I've trashed. However some things will need to be replaced (I refuse to cook on cookware that was once moldy). While their customer service was excellent when I was a paying customer, this doesn't make up for the disappointment in finding my belongings covered in mold or consumed by a funky odor (all of my clothes stored in wardrobe boxes smell horrible). Why did I bother paying for a climate controlled unit? This could have been a rare unfortunate incident but I say buyer beware. Called the complex manager and reported my findings. She's a sweet lady who sounded very concerned. She stated she would look into the incident but I haven't heard anything back. That was last weekend. RENTER BEWARE
-Cierra Crowder 8 Months Ago
This facility is one story, so there is no need to cart items up an elevator or stairs. All of the large unit have easy outside access. The ground is sloped, which prevents flooding of storage units. Access to units is from 6 AM to 10 PM. However, if using a large truck to move in items, one should come during office hours to avoid have to maneuver truck down narrow corridors. The management will open a side gate for you. Also, the area outside the gate is small making it hard to maneuver a 26 ft truck.Regardless of the value of items stored, one must have proof of insurance or pay $9 per month for $2,000 insurance. The storage facility is conveniently located on druid hill road on the west side of the street halfway between Clairmont Rd. and Lawrenceville Hwy. One the second day of moving my items into storage the staff brought us ice-cold bottled water.`
the lady who owns the place is awesome and very willing to give sound, good advice.
everyone very helpful, very convenient hours and in a convenient location